Daily Herald
Rachel Ciullo, owner of Composite Cutter Technology

An inter­view with Rachel Ciul­lo, own­er of Com­pos­ite Cut­ter Tech­nol­o­gy in Volo, Illinois.

Q: What moti­vat­ed you to start this business?

A: I have been involved with Com­pos­ite Cut­ter Tech­nol­o­gy since its incep­tion. I grew up watch­ing the com­pa­ny grow and have been involved in all stages of run­ning a fam­i­ly busi­ness. At a young age I was eager to learn about PCD (poly­crys­talline dia­mond) cut­ting tools and the met­al cut­ting indus­tries. After earn­ing my engi­neer­ing degree from the Uni­ver­si­ty of Illi­nois and work­ing at an inter­na­tion­al man­u­fac­tur­ing com­pa­ny, I real­ized my true pas­sion was to own and oper­ate CCT. It has always been part of my life, and I am hon­ored to help the com­pa­ny be successful.

Q: What is the biggest chal­lenge you face in grow­ing the business?

A: The biggest chal­lenge we face at is being a small busi­ness try­ing to com­pete with larg­er cor­po­ra­tions and over­seas busi­ness­es. We are work­ing to make our name as well-known as our largest com­pe­ti­tion. One of the advan­tages we have is that once we do busi­ness with a cus­tomer they stay loy­al because they are con­stant­ly impressed with the cus­tomized machine opti­miza­tion solu­tions, tool design, engi­neer­ing, high qual­i­ty parts and fam­i­ly atmosphere.

Q: How did the Emerg­ing Lead­ers pro­gram help you meet that challenge?

A: Com­plet­ing the pro­gram was a tremen­dous ben­e­fit in that it helped us face our chal­lenges. The pro­gram guid­ed me as I took a step-by-step approach to define our busi­ness strat­e­gy and our chal­lenges. I clear­ly saw the big pic­ture and set goals to over­come our obsta­cles by incor­po­rat­ing the knowl­edge and exper­tise shared by our pro­fes­sor and the CEO groups. The class had a diverse group of com­pa­nies, but we have faced sim­i­lar chal­lenges at some point in our journey.

Q: What is one tip you’d offer some­thing start­ing their own business?

A: It is impor­tant for any entre­pre­neur to be pas­sion­ate about their busi­ness. You will spend every moment work­ing on your busi­ness and think­ing about your busi­ness, so make sure it is some­thing you love to do. Seek advice from oth­er pro­fes­sion­als to help guide you, and always treat your clients the way you would like to be treated.

Source: Dai­ly Herald